Fulfillment Policy
REFUND POLICY
We offer full refunds on all merchandise products if found to be defective or not the correct size, simply send back for a full refund within 7 days or receiving merchandise. Consulting services are subject to a full refund if the customer is unhappy for any reason in the first 7 days. Refunds will be sent back to the original payment method within seven to ten business days
DELIVERY POLICY
We ship all purchases within 7 days unless otherwise noted on the product page (e.g. pre-orders). Our products ship through USPS, UPS, and Fedex. Generally you can expect your items with 2-3 weeks but there may be situations of lost goods, resulting in longer delays. There are also unknowns for international customers regarding shipping and customs. If you do not receive your product within 4 weeks, please contact us.
RETURN POLICY
We accept returns within 7 days of purchase with a full refund. Customer is responsible for the price of shipping the item back to Long Thread Media Offices.
CANCELLATION POLICY
Customer may cancel orders prior to any merchandise being shipped for a full refund.
Terms of Use
Terms and Conditions of Website Use
This page states the “Terms & Conditions of Use” under which customers and users (collectively “Users”) may use chasinglatitudes.com and other websites under thechasinglatitudes LLC’s control (whether partial or otherwise). Access to this website and the use of information on it is subject to these Terms & Conditions of Use. You should carefully read these Terms & Conditions of Use. By proceeding further, you will be deemed to have accepted them.
Definitions
In these Terms & Conditions of Use, the following terms shall have the meanings indicated:
“Customers” means individuals or entities who use this website or the services of the chasing latitudes LLC or who undertake any other business with chasing latitudes LLC;
“Privacy Policy” means our statement of practice as regards the privacy and security of your information when accessing and/or using this website and any of the features hereon;
“Service(s)” means the services to be provided by chasing latitudes LLC
“Terms & Conditions of Use” and “Agreement” means the terms and conditions of chasing latitudes LLC as referred to and/or contained herein;
“You” and “your” means any and all persons accessing or using this website and/or availing themselves of any information and/or services available on or via this website;
“We” and “our” and “us” means chasing latitudes LLC
Links to Other Sites
This website may contains hypertext links to websites not maintained by the chasing latitudes LLC or any member of chasing latitudes LLC. Neither chasing latitudes LLC nor any member of the chasing latitudes LLC endorses or represents the reliability, accuracy, or quality of any information, goods, services, or products displayed or advertised on such other websites. No member of the chasing latitudes LLC is or shall be (or be deemed to be) a party to any contract that you may or do enter into with the providers of such goods, services or products. You are reminded that different terms and conditions of use will apply to you as a user of such websites. We hereby disclaim any and all liability for the content of such websites and any loss or damage of any nature suffered by you as a result either: (a) of accessing or using such websites; or (b) availing of or acquiring any or all of the goods, services or products advertised or available on or via such websites. Your use you of such websites is at your sole risk.
General
chasing latitudes LLC makes no claims that the Materials may be lawfully viewed or downloaded outside of the United States. Access to the Materials may not be legal by certain persons or in certain countries. If you access this site from outside of the United States, you do so at your own risk and are solely responsible for compliance with the laws of, or applicable to, the local jurisdiction. Jurisdiction for any claims arising under the Agreement, including but not limited to these Terms & Conditions of Use, shall lie exclusively with the U.S. Courts and the Terms & Conditions of Use shall be construed in accordance with the law of the United States. If any provision of these Terms & Conditions of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms & Conditions of Use, which shall remain in full force and effect. No waiver of any term of these Terms & Conditions of Use shall be deemed a further or continuing waiver of such term or any other term.
Disclaimer as to Accuracy of Information
Care has been taken in the preparation of the information contained on this website. However, we do not make any representations or warranties as to the accuracy of the information contained on this website.
Not an Offer or Solicitation
The information contained on this Website is not intended to nor does it constitute an offer or solicitation of services.
Privacy Policy
chasing latitudes LLC will use your personal data in the manner set out in its Privacy Policy. However, in the event of a conflict between the Privacy Policy and these Terms & Conditions of Use, the Terms and Conditions of Use shall prevail.
Copying
The information contained on this website may not be copied, transmitted, amended or reproduced in any form whatsoever without the prior written consent of chasing latitudes LLC.
Amendments
The contents of this website, including these Terms & Conditions of Use, any information contained on this website and chasing latitudes LLC Privacy Policy are subject to change and to being updated without notice from time to time.
Data Processing Terms
By agreeing to our terms of conditions, you also agree to our
These Terms of Processing (hereinafter the "Terms") shall apply to all Services (as defined below) provided by chasing latitudes LLC.
Each party, company or business that holds an account on chasing latitudes LLC platforms or makes use of the Services in any other way (hereinafter "Customer") shall be deemed to have accepted these Terms in full.
For purposes of these Terms, Customer shall be Data Controller and chasing latitudes LLC shall be Data Processor.
Preamble Pursuant to Article 28 of Regulation (EU) 2016/679 (GDPR), these Terms shall apply to all Services provided by chasing latitudes LLC to Customer and reflect the parties’ agreement with regard to the processing of Customer Personal Data.
Definitions - "Data Breach", shall mean any unauthorized or unlawful processing, disclosure of, or access to, Personal Data or any accidental or unlawful destruction of, loss of, alteration to, or corruption of Personal Data; - "Customer Personal Data", shall mean any Personal Data processed by chasing latitudes LLC or third parties commissioned by chasing latitudes LLC in connection with this Agreement being the data that Customer has provided to chasing latitudes LLC for purposes of making use of the Services; - "Data Subject", shall mean a natural person whose Personal Data are processed by chasing latitudes LLC under this Agreement; - "EEA", shall mean the European Economic Area; - "GDPR", shall mean the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC; - "Personal Data", shall have the meaning as set out in Article 4 of the GDPR; - "Privacy Shield", shall mean the EU-U.S. framework to provide companies with a mechanism to comply with data protection requirements when transferring Personal Data from the European Union to the United States; - "Services", shall mean any activities to be supplied or carried out by chasing latitudes LLC for Customer; - "Sub-processor", shall mean any person or entity appointed by or behalf of chasing latitudes LLC to process Customer Personal Data.
All terms not defined shall have the same meaning as in the GDPR, and their cognate terms shall be construed accordingly.
Applicability and Duration of Data Processing Agreement These Terms shall apply to all Customer Personal Data processed by chasing latitudes LLC in relation to Services. chasing latitudes LLC may trust that the person accepting these Terms is entitled to do so in the name of Customer. The Terms shall remain in effect until, and automatically expire upon, deletion and/or return of all Customer Personal Data, as described in Section 11 of these Terms (Deletion or Return of Personal Data).
Processing of Data
chasing latitudes LLC shall process Customer Personal Data solely for the purposes of providing Services to Customer. chasing latitudes LLC shall only process Personal Data on behalf of Customer and in accordance with this Agreement and the documented instructions of Customer, unless required otherwise by the relevant law to which chasing latitudes LLC is subject. chasing latitudes LLC shall comply with all applicable data protection laws in the processing of Customer Personal Data. chasing latitudes LLC shall promptly inform Customer if, in the opinion of chasing latitudes LLC, an instruction of Customer in relation to the processing of Customer Personal Data, infringes relevant data protection laws and/or this Agreement, unless the applicable law prohibits from doing so on important grounds of public interest.
Security Measures and Confidentiality
chasing latitudes LLC shall implement and maintain technical and organizational measures to protect Customer Personal Data against a Data Breach. - Security measures shall include, but not be limited to, measures to encrypt Personal Data; the ability to ensure ongoing confidentiality, integrity, availability and resilience of processing systems and services; the ability to restore timely availability and access to Personal Data following an incident; and regular testing/assessing/evaluating the effectiveness of applied measures for ensuring security of the processing. - chasing latitudes LLC shall take appropriate steps to ensure compliance with the security measures by the persons authorized to process Customer Personal Data, including ensuring that all persons authorized to process Customer Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality. - chasing latitudes LLC shall ensure that only the persons authorized to process Customer Personal Data are given access and only to the extent necessary to provide Services to Customer.
Sub-Processing
Customer generally authorizes chasing latitudes LLC to engage any third party as Sub-processor, as long as such parties are appointed in accordance with the rules stipulated in this Section. - chasing latitudes LLC shall only engage a Sub-processor for any processing activities pursuant to this Agreement if such Sub-processor (1) is located within the EEA, or the United States of America (subject to such US party being compliant with the Privacy Shield), and (2) has appropriate GDPR standards and processes in place. In all other cases, chasing latitudes LLC shall notify Customer through an update of these terms. - chasing latitudes LLC shall update these terms in the event of changes concerning the addition or replacement of its Sub-processors. Customer may subsequently opt-out from the provision of Services and delete its Customer account. - Up-to-date Information about Sub-processors of chasing latitudes LLC is available here below.
With respect to each Sub-processor, chasing latitudes LLC shall ensure that:
Such engagement is set out in a written contract or other written legal act; - The data protection obligations as laid out in this Agreement and under Article 28(3) of the GDPR are imposed mutatis mutandis on the Sub-processor; and - Sub-processor processes Customer Personal Data in line with appropriate and technical organizational measures pursuant to this Agreement and Article 32 of the GDPR.
Data Transfers
Customer Personal Data shall only be processed by chasing latitudes LLC and/or appointed Sub-processors: (i) within the EEA; or (ii) the United States of America, if subject to such US party being compliant with the Privacy Shield; or (iii) in a country recognized by the European Commission as providing an adequate level of protection for Personal Data. - Whenever chasing latitudes LLC is permitted by Customer to transfer Customer Personal Data to any recipient or country outside the EEA or the United States of America, if subject to such US party being compliant with the Privacy Shield; and such country is (i) not recognized by the European Commission as providing an adequate level of protection for Personal Data; or (ii) not covered by a suitable framework or certification recognized by the relevant authorities or courts as providing an adequate level of protection of Personal Data, then chasing latitudes LLC shall implement Standard Contractual Clauses (pursuant to the European Commission’s decision of 5th February 2010 on Standard Contractual Clauses for the transfer of Personal Data to processors established in third countries which do not ensure an adequate level of data protection).
Data Subject's Rights
chasing latitudes LLC shall enable Customer on request to access, rectify, restrict and delete processing of Customer Personal Data, and to export Customer Personal Data.
Data Subject Requests
In the event of receiving any request from a Data Subject in relation to Customer Personal Data, chasing latitudes LLC shall support Data Subject to submit his/her request to Customer, who shall respond to such requests. - chasing latitudes LLC shall assist Customer in fulfilling any obligation to respond to requests by Data Subjects, in order to enable exercising Data Subject's rights, as laid down in Chapter III of the GDPR.
Personal Data Breach
In the event of a Data Breach affecting Customer Personal Data, chasing latitudes LLC shall notify Customer immediately after becoming aware of the breach. chasing latitudes LLC shall promptly take measures to address the breach and mitigate any adverse effects. - Notification information provided by chasing latitudes LLC shall assist Customer in ensuring compliance with any legal obligations to report the breach to a supervisory authority or inform Data Subjects of the Data Breach pursuant to Articles 33 and 34 of the GDPR.
Data Protection Impact Assessments and Prior Consultation
chasing latitudes LLC shall provide assistance to Customer with regard to conducting data protection impact assessments, including any consultations with supervising authorities or other competent data privacy authorities, in order to fulfil obligations as outlined under Articles 35 and 36 of the GDPR, or equivalent provisions of any other data protection law.
Record of Processing Activities
chasing latitudes LLC shall maintain a record of processing activities relating to this Agreement and to Customer Personal Data, in accordance with the requirements stipulated under Article 30 of the GDPR. - Lchasing latitudes LLC shall make such records available to Customer upon request and without undue delay.
Deletion or Return of Personal Data
After the end of the provision of Services, or at any earlier point in time upon written request from Customer, chasing latitudes LLC shall delete and/or return all Customer Personal Data, including existing copies thereof, to Customer, unless EU or EU Member State law requires storage of such Customer Personal Data. - Upon receiving a written deletion request from Customer, chasing latitudes LLC shall delete all Customer Personal Data no later than one months after the receipt of such request.
Audit
Customer, or a third-party auditor acting under Customer's direction, shall have the right to conduct data privacy and security audits at own expense, concerning chasing latitudes LLC data security and privacy procedures relating to the processing of Customer Personal Data, and its compliance with this Agreement and the relevant data protection legislation. Customer may require chasing latitudes LLC to demonstrate evidence of compliance with these procedures in lieu of or in addition to conducting such an audit.
Liability and Indemnity
The liability of chasing latitudes LLC, under this Agreement or by law, shall at all times be limited to the amount of fees paid by the customer. chasing latitudes LLC shall at all times will be limited to the amount of fees paid by Customer to chasing latitudes LLC for the related Services in a given calendar year. - Customer shall be solely responsible and liable for ensuring the validity of consent collected from Data Subjects for the subscription to Customer’s newsletters created with the use of Services. Customer shall further indemnify chasing latitudes LLC and hold chasing latitudes LLC harmless from all damages resulting from failure to collect and/or record such valid consent.
Final Provisions
This Agreement and its interpretation shall be governed by the law of the U.S.A. - Any disputes arising in relation to the present Agreement shall be brought before the courts in the United States, which shall have exclusive jurisdiction to adjudicate, unless specifically agreed otherwise by the Parties, in writing. - Any future modifications to this Agreement shall be made in writing. - Should any provision of this Agreement be deemed invalid or unenforceable, the remainder of this Agreement shall remain valid and in force. The invalid or unenforceable provision shall be either (i) amended as necessary to ensure its validity and enforceability whilst preserving the Parties’ intentions as closely as possible or, if this is not possible, (ii) construed in a manner as if the invalid or unenforceable part had never been contained therein.